1. We set a convenient appointment
time around your busy schedule.
No need to sit around all day waiting for a carpet cleaner.
We'll schedule our arrival to your home within a 2 hour window. If we're
late, we'll take 10% off the bill - no questions asked.
2. We send a friendly, certified and uniformed
Floor Technician to your home or office.
Our IICRC certified Floor Technicians are our employees, they are not
sub-contractors. They have received proper training in all aspects of
stain removal and carpet cleaning.
3. We provide our Floor Technicians with the best,
state of the art equipment on the market.
Vortex equipment is the most powerful carpet cleaning machine on the
planet. More power means hotter water & more suction. Carpet drying
time is significantly reduced. Carpets are usually dry in just a few
4. We conduct a thorough pre-inspection of your
Before we start the cleaning process, our Floor Technician will do
a "walk through" with you to determine those areas that require
5. We pre-vacuum all areas of your home to be cleaned
with heavy duty suction.
The first part of the cleaning process begins with a thorough vacuuming
of the carpet. This helps remove many of the dry contaminants that may
exist in the carpet.
6. We move sofas, love seats, chairs, tables, end
tables, night stands and other light furniture.
No additional charges for moving these pieces of furniture. We'll even
put them back in place on protective blocks or pads. We ask that you
please remove small, fragile and knick knack items.
7. We pre-spot all individual difficult stained
areas of your carpet.
Our special cleaning solutions are applied to stubborn areas &
spots to help in their removal. Every attempt will be made to remove
your spots and stains.
8. We apply a safe non-toxic pre-spray on entire
area to clean.
Our specially formulated non-toxic pre-conditioning cleaners are heated
and generously applied to all areas to break down soils, oils and contaminants
to assure maximum stain and soil removal.
9. We utilize the Hot Water Extraction cleaning
method commonly referred to as Steam Cleaning.
Our Truck Mounted Vortex cleaning plant is used to maximize soil removal
and minimize drying time. There's no need for fan drying.
10. We apply 3M
Scotchgard Carpet and Fabric Protector
Fortunately, it's now easy to keep your carpet looking fresh with 3M Scotchgard
Protector. We've tried quite a few protector sprays, and this one outdoes the rest. Their formula provides an invisible barrier around
each fiber, preventing your carpet from becoming soiled or stained. The best soil protection
for all types of carpet. Safe around family and pets.
11. We take the extra time to groom your carpet.
A professional quality brush or rake will be used to help restore the
original appearance of your carpet. This also assures uniform coverage
of the 3M Scotchgard Protector.
12. We provide you with a FREE bottle of our specially
formulated Stain & Spot Remover.
Stain and spotting accidents are a natural occurrence in life. There
is no need for it to be a stressful situation. Our Stain & Spot
Remover will provide the relief you need on those occasions.
13. We provide you with a 30 day written 100% Satisfaction
Rest assured with Carpet Washers Floor Care. We'll gladly return to
re-clean any spots or stains if they should re-appear within 30 days.
14. We conduct a thorough post-inspection of the
Before we pack up our equipment, we conduct a thorough post inspection
"walk through" to ensure your satisfaction. We will retreat
any remaining spots or stains.
15. We add your name to our cleaning reminder list
Your carpets will look better and last longer with regularly scheduled
professional cleaning. Just tell us if you would like a reminder every
3, 6, 9, 12, 18, or 24 months.
No surprises. No gimmicks. No nonsense. No